*This is a 60-minute interactive session, without any breaks during the session. *
When talking about empathy, we always focus on the product users. That is indeed very important but a PM shouldn’t stop there and empathise also with team members and stakeholders.
Successful teams on the long term develop great knowledge of their stakeholders and the core team operates at a high level of trust. A product team does combine very different expertise together from Software Engineering to Design and empathy is the key to combine them efficiently.