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PMF Connect #28 Navigating Through the Customer Feedback Chaos

  • 15th March 2022
  • Online

sponsored by airfocus

Customer feedback is essential, that’s nothing new for product managers. But it can also be overwhelming. To stay focused and extract real values from the feedback chaos, there are a few key things you should know:

x Different types of feedback and which one you should focus on

x Quantitative versus qualitative feedback

x Centralizing feedback to understand your top pain points


About the speakers: 

Meet Lisa: Lisa is a product person with a strong focus on inclusive and empowering product management. Her 9 years of experience range from early-stage startups to corporates in Europe and Canada across industries like retail, ad tech, e-commerce, and fintech.

Meet Julia: As an experienced Success Manager in the SaaS industry, Julia is passionate about understanding customers needs and finding creative solutions to their problems. She helps users to get the maximum benefit and enjoys sharing her expertise in user trainings.

The PMF Connect webinar series is brought to you by Product Management Festival. For questions, contact us at [email protected].

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